Each of the activities below is within the standard scope of the cleaning service. Your cleaning person will perform these tasks unless you specifically ask them not to do so. However, since your final bill depends on the duration of the cleaning, you may want to narrow down the scope of a cleaning if you have a limited budget.
You can request the following services at no additional fees. Please keep in mind that even though there are no extra charges for these services, they will increase the cleaning duration, and so your total bill will be higher. Some of the below services require specialized equipment, and so we ask you to request them in advance, in the booking form.
Your cleaner can bring all the necessary equipment & cleaning solvents with her/him.
Schedule a cleaning even 2 hours in advance.
"Finding a cleaning person that I can count on was quite frustrating. Everyone seemed to be interested in "cash only" business. Once I asked about the invoices I could use for tax deductions, many cleaning "companies" suddenly stopped responding to my texts. With SPIC AND SPAN. Home & Office Cleaning I can easily book a cleaning service with a legally-registered business. I decided to go with a weekly cleaning plan, and can only recommend their services."
"Over the years I've hired multiple cleaning people for my apartment. Some did a better job, some worse. Most of them unfortunately were not reliable. Last minute cancellations were a norm rather than the exception. The frequency with which good cleaning people quit the cleaning industry is something that puzzles me to this day. Every few weeks I had to look for another cleaner. I got tired of it one day, and decided to book a cleaning with SPIC AND SPAN. Home & Office Cleaning. The quality of the service is good, but what's more important to me is that they handle all the communication with cleaning people, and are able to find a substitute in case my regular cleaning person is not able to do the scheduled cleaning."
"SPIC AND SPAN. Home & Office Cleaning did a great job cleaning my apartment last weekend. Everything was incredibly clean, the guys didn’t need any supervision and knew exactly what to do. Customer service was great as well, they got back to us with the answers to all the questions we had within a couple of minutes."
"I manage a large portfolio of serviced apartments in a few cities across Europe. Occasionally, we have a sudden spike in checkouts, and need to handle 50+ apartments being vacated on a single single day. Our full-time cleaning staff is simply not able to handle that volume of move-outs at once. During such busy periods SPIC AND SPAN. Home & Office Cleaning reliably comes to rescue us. We are able to schedule a cleaning service for multiple properties with them, and even arrange the key handovers. No hassle, proper invoices after the cleaning, and a guarantee that our apartments will be clean when the new guests check in."
"I am absolutely satisfied with the cleaning services of SPIC AND SPAN. Home & Office Cleaning. As promised, all of the cleaned areas are spotlessly clean and I am positively surprised with the attention to detail. I particularly enjoy the feeling of coming to the clean kitchen."
"Hiring a cleaning lady has been one of the things on my “to-do” list for a long time. I am not a fan of cleaning myself, but nevertheless spent hours every weekend doing the chores. A few months ago a colleague told me about SPIC AND SPAN. Home & Office Cleaning. I booked a one-time cleaning service for 3 hours, let the cleaner in, and went shopping. When I came back home I felt like walking in to a freshly cleaned hotel room. Loved it! Will definitely book again."
The regular cleaning service ordered using our website includes a 100% satisfaction guarantee. We strive to make the home cleaning experience hassle- and stress-free. To eliminate the communication barrier, you can request an English-speaking cleaning person at no extra cost.
After the cleaning service you have 24 hours to check whether you like the results. If you're not satisfied, please contact our customer support via email or phone, and tell us about wha went wrong. You may request a free 'correction cleanig' (with the same, or different cleaning lady depending o your preference). You may also be eligible for a discount on future cleanings, as well as partial or 100% refund.
To subscribe to a cleaning service you need to order a 'regular cleaning' and select the date of the cleaning. Our customer support will contact you via email (or phone, if you prefer) to ask about your preferred frequency of the service. You can also specify that directly in the booking form. In the near future we're planning to add a subscription option to our booking form.
There is no minimum subscription period. We only ask you to commit to at least 2 cleaning appointments - you can cancel your subscription after the second appointment without consequences. If you're not sure whether the subscription is something right for you, we recommend you try the one-time home cleaning service.
The minimum duration of the regular cleaning service is 2 hours. 2 hours is usually a minimum required time to properly clean a bathroom, a kitchen, and other areas even at smallest homes. If you choose a deep cleaning service, we recommend booking at last 3 hours.
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